Sinsay Reviews: is the clothes reliable to buy? [2024]

Sinsay is presented as a good option among many stores that exist such as SHEIN, Zara, or Primark. Because not only do these stores exist to buy, but Sinsay comes strong to face its competition.

Shopping at Sinsay means enjoying buying clothes at a great price with a wide variety of clothes for women but also for men, boys, girls and babies. However, there are also household and beauty items that will complement all our purchases.

There are still more details you should know about Sinsay if you want to buy from this store. Reviewing their online store you will see that it is easy to use and I will highlight below all the advantages and disadvantages that you should know to forge your opinion on Sinsay.

What is Sinsay

Sinsay is a fashion store of Polish origin within the European Union that was born in 2013. It is a store created by the large fashion company Reserved. They have extensive experience, which is why they created Sinsay, a more affordable fashion store for any pocket.

Their objective is to compete with fashion stores such as Lefties, Primark, or SHEIN and therefore they have an offer similar to these clothing stores.

Sinsay quality

Within the opinions about Sinsay on the forums we find references to Sinsay's clothing as being very similar to Primark clothing or Lefties clothing from the giant Inditex. With very wearable designs and simple lines, quality fabrics that are suitable for any occasion.

The quality of Sinsay's clothing is of average quality, neither excellent nor poor, and is equal to the quality of any article of clothing that the average person in any city might wear.

Sinsay prices

Sinsay's prices are very similar to SHEIN's prices, we can even say that Sinsay makes up for its lack of a high number of clothing models in your online store compared to SHEIN's with much faster shipping times.

We find prices for jackets for 15 euros, blouses for 7 euros, pants for 12 or tops for 5 euros. We can find real very interesting discounts to fill our wardrobe with basics.

How to shop at Sinsay

To buy in Sinsay you just have to visit the website of your country. Remember that Sinsay is currently available in Buldaria, Czech Republic, Germany, Estonia, Spain, Croatia, Greece, Lithuania, Latvia, Hungary, Poland, Romania, Slovenia, Slovakia and Ukraine. But you can also buy on their website if you do not belong to any of the countries mentioned above in their general website that you will see here

Then add all the items you want to your shopping cart. Click on process your purchase and make your payment using card or Paypal. Finally you will only have to wait for the order at home.

Carvings in Sinsay

If you are wondering if the Sinsay sizes are large or small, they are usually small sizes where you will find that an L is equivalent to a 100 hip when in other stores we can already find a size 100 hip in a size L.

The measurements for each garment are not indicated in the details of each item, so the general size guide found on the web should be followed.

Sinsay's size guide will help you to buy easily and choose your correct size when you know and have measured and noted all your perimeter contours.

Discounts at Sinsay

In many fashion websites they give us discounts to motivate our purchases. In the case of Sinsay, they do not forget this important aspect so that we have a good opinion of them and we will also find discounts in their store.

At the bottom of the Sinsay website in any language they offer you a 20% discount if you subscribe to their newsletter and it will be the only discount you will be able to find on the entire website.

Payments in Sinsay

The way to pay in Sinsay is through card and through Paypal. Payments are safe but it is always recommended to make a virtual card from your bank to make all your purchases safely.

When you make your purchases you will have fifteen minutes in which you can cancel your order. The prices you will see in the store will be identified with the currency of your country. When you place the order, they will show you the shipping costs that you must pay added to the price of your order. Also during the payment process is when you can make use of discount coupons.

Taxes and customs in Sinsay

All Sinsay orders are tax included. This means that if you live in the European Union you should not have a problem paying value added tax since Sinsay is based in the European Union and already comes with the obligation to collect VAT from customers.

Regarding Customs, if you live within the European Union you will not have problems because it will not go through customs but if you live outside the European Union your order may be stopped at customs but with the same probability that it happens with other stores. This will only happen if your order is randomly stopped, reviewed and its content does not match what is indicated on the delivery note of the product, in the case of matching it will be released quickly.

Shipments in Sinsay

Shipments in Sinsay have a delivery time of 3 to 7 business days and are free through the courier company DHL. However, sometimes shipments may not be free and we should always review them before buying.

All shipments are made to your home, and the order processing time must be added to the shipping time. You will be able to track your order 24 hours after Sinsay has shipped it.

DHL will deliver your order twice if it can't find you at home the first time or it can't find anyone to deliver it to. If this is not received it will return to Sinsay.

Claim at Sinsay

If your order has not been what you expected, you can claim Sinsay in a simple way through the contact form on its website or by email, so the fact that you are compensated for your order is assured. You may have to wait a few days for them to respond but they will definitely reply and fix your problem as quickly as possible.

Returns in Sinsay

If you want to buy at Sinsay, returns should not stop you as you have 30 days from the delivery date to return your order. All the products that you return must be in good condition and with the label as you found them so that they allow you to make the return and refund the money.

The return is free through DHL and to do it you just have to fill out the return form within the customer panel by clicking on the button with the text "return" in the order you want to return.

You must include the number of your order inside the package with the original wrapping so that Sinsay knows the order to which the return refers. Finally, you must return the order by delivering it to a DHL point that you can find in the list of points since they will not come to pick it up at your home. Always save the return notification for your order until your money is refunded.

It is recommended to take photographs of the state of the clothes when the order arrives to be able to provide evidence at the time of making the return.

Is Sinsay reliable?

Definitely Sinsay is a reliable store that comes from fashion stores with a long time in the market. In addition, being a store based in a country of the European Union, the rules for purchases and shipments are more rigid, so they must comply with the customer.

Shopping, shipping and returns are easy. Payments on their website are encrypted and have different payment methods to make it closer to the consumer.

The quality of the clothes is really good compared to the style of its basic garments and its small prices adapted to any pocket.

Sinsay's Opinions

The Opinions of Sinsay that we can find on the Internet, especially on the reference website Trustpilot, are very varied, both people happy and sad with their orders.

Users on Trustpilot point out that Sinsay has very fast shipping and that they have previously bought lower quality clothes for a higher price. Many users say that Sinsay is their new favorite store to buy clothes, home or decoration and that they will buy again because the clothes are very nice.

Some customers express the fact that there may be problems with wrong orders or that they do not have good customer service.

Users also express their satisfaction with Sinsay's orders in forums and refer to it as a brand whose quality falls between Lefties and Primark, for which prices are very cheap.

As a general rule, Internet users are happy with Sinsay, they like clothes and the way they shop, so it positions itself as a new benchmark in online shopping.