How SHEIN Customs works and how you can avoid them to avoid paying [2023]

Can your SHEIN order be stopped at Customs? A very unfortunate problem, but one that can be avoided or minimized, is the delay of your order at customs in your country. In this article you will find information on how to avoid this situation.

Author of the article: Olalla Mellado Digital editor of trends.
shein custom

If you order from the SHEIN online store products manufactured in China, your order will have to go through customs control, as you may be a resident of another country.

If your SHEIN order is delayed at customs, you will have to pay an additional fee, so ordering from SHEIN is not as cheap as you first thought.

How customs with SHEIN works

Customs is an international terminal located at the border between countries that controls incoming foreign trade and imposes fees (also known as customs duties) on goods whose price exceeds a certain limit or that do not meet the standards (for example, if the contents do not match the invoice).

In the event of having to pay customs SHEINcustomsone of two things will have happened:

- The contents of your package do not match the invoice.

- The price of your package exceeds the minimum limit to pay duty.

If you have to pay customs you will receive a message on your cell phone that if you wish to receive your order you will have to pay customs.

From July 1, 2021 you must pay your country's VAT if you are in the European Union on the products you buy outside of it, although this has nothing to do with paying customs it is a tax that must be taken into account.

This VAT has been announced by SHEIN to be included in its platform so we should not worry. If VAT is not included, we will have to pay the shipping companies to manage this tax.

Avoiding customs on your SHEIN order

SHEIN has no control over country-specific duties and is subject to country-specific terms and conditions. SHEIN's order tracking tool allows you to see that your order has been inspected by a customs inspector, but this does not necessarily mean that you have to pay customs duties.

In addition, SHEIN can split your order into several packages to avoid customs inspection. However, we believe it is worth your time to choose the option that suits you best to solve your obligationand buy clothes economically.

However, if you want to avoid paying duty on a SHEIN order, there are several solutions.

Pay customs duty on your SHEIN package

If you live in the European Union and your order exceeds 150 euros you will have to pay VAT and SHEIN cannot do anything about it as this is the current legislation.

If you live outside the European Union and your order is held in customs and you don't want to waste time, you can you do not want to waste time, you can choose to pay a fee. This fee is a percentage of the order value and depends on the price of the product and the country where you buy it.

Ask SHEIN to reimburse us the duty

SHEIN may pay us between 50% and 100% of the customs charges in the event that orders are held up in customs through their fault, i.e. they have mismarked the order with respect to its contents.

If you have proof of the customs duties claimed, you can contact SHEIN support and send this photo to request reimbursement of the customs duties.

These customs duties can be refunded to your bank account or to your SHEIN purse, but the refund to your SHEIN purse is the fastest.

Customs, although in their nature are good, they hinder us to buy in a lowcost way and to make our orders at low prices. This way you will know how to handle SHEINcustoms if you have problems with them.

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