How returns work on Cupshe, are they free? [2023]

When you place an online fashion order, you may want to return it. With Cupshe it can also happen to you but then you need to know how you can make a return if your order is not right for you. Find out all the details of how returns work here.

Author of the article: Olalla Mellado Digital editor of trends.
cupshe returns

Cupshe is the perfect store if you want to buy beachwear. But if you place an order at this low-priced online store and the products you bought don't look good on you, how do you make a return at Cupshe?

It is important that you know how returns work before making any purchase in this store to avoid disappointment later.

How Cupshe returns work

Refunds in CupShe have a very simple operation. You should know what can and cannot be returned, the return period, how to pay shipping costs, and the steps to make your return successfully.

What can be returned in Cupshe

In Cupshe, being a store full of beach items, most of them cannot be returned, and before you make your return you must check if your item is on the list of those that cannot be returned:

Towels, swim rings, sunglasses, jewelry, hair accessories, flash sale items, final sale or special sale.

You will not be able to return those bikinis that are not complete, nor those that do not have the original packaging and have been damaged, used or stained by the client.

It is also not possible to exchange some items for others, so if you wish to make a change in size you must return the products and buy the new ones.

How much time do I have to give back on Cupshe

In all online stores there is a maximum period in which you can make your return. In Cupshe this period is only 30 days, and if you return it after this period they will send it back to your home and you will have to pay the shipping costs.

Who pays the return costs of Cupshe

Unfortunately, it is the customer who must pay the shipping costs and Cupshe will not refund the money for these shipping costs, so you need to choose a shipping company that ships internationally and whose shipping costs are cheap because if no your shipment will be more expensive than the price of the order itself.

Steps to return in Cupshe

The steps to return your Cupshe order are very simple:

  • You must write an email to [email protected] with the subject of your order reference number and explain why you want to return them.

  • You will receive an email with the address to which you should send your returned order.

  • Pack all the products you are going to send with great care and protection, as Cupshe will not be responsible if the order arrives broken or incomplete and they will not refund your money.

  • Choose a shipping company and send your package to the Cupshe warehouse address that is not the same address from which your order came, but the address that Cupshe must provide you and that must be written on the outside in the package.

  • Send Cupshe the tracking number that the shipping company will have given you so that they can know where the package is at all times.

  • When they receive the package and confirm that everything is fine, you will receive your refund within three business days by the same method you used to pay for the purchase.

If you want to know all the details about other low cost clothing stores that will help you buy as an alternative to Cupshe, keep reading the articles that you will find below.